Frequently asked

Questions, answered properly.

What Crane is, what it can tell you about a property, what its reports contain, which professionals a project may need, and where the answers come from.

Getting Started

What Crane is, who it's for, and how to begin.

What is Crane?

Crane is a property-planning and project-intelligence platform. You can start with an idea or property and use Crane to understand what may be possible, what may affect the project, what it could cost, which professionals may be needed, and what to do next.

Who is Crane for?

Crane is designed for homeowners, property owners, buyers, developers, investors, and professionals working through property-related projects. The experience can adapt based on the type and complexity of the project.

Do I need an account to use Crane?

No. You can begin exploring with Crane before creating an account. An account becomes useful when you want to save projects, return to previous work, keep reports, manage documents, or use deeper project tools.

What kinds of projects can I ask Crane about?

Examples include additions, casitas and ADUs, garage conversions, remodels, wall removals, second stories, custom homes, vacant lots, redevelopment, and other property projects.

Property + Feasibility

What Crane can tell you about your property, and what it can't.

Can Crane tell me if my project is possible?

Crane can provide a preliminary feasibility assessment based on the property, project goals, available public information, applicable rules, and known constraints. Crane may classify a project as having strong potential, likely possible, possible with constraints, needing more verification, or having significant constraints.

Will Crane tell me if something is allowed?

Yes. Crane should provide the best preliminary answer available rather than withholding an answer simply because every detail is not yet known. Crane will explain what supports the answer, what could make the project difficult, and what still needs verification.

Does Crane guarantee that my project will be approved?

No. Crane provides preliminary project intelligence and preparation. Final determinations are made by the applicable jurisdiction, reviewing agency, and licensed professionals where required.

How does Crane know which jurisdiction applies?

Crane uses property information to identify the actual reviewing jurisdiction. This is important because a postal city does not always match the government agency responsible for planning, building, or permitting.

Reports + Review

What each Crane product contains, and how much checking stands behind it.

What is a Crane Brief?

A Crane Brief is a concise project summary that organizes your property, project goal, possible approaches, preliminary costs, key considerations, likely professional needs, sources, and items that still need verification.

What is a Feasibility Report?

A Feasibility Report is a deeper property-specific review. It may include development standards, relevant code considerations, process information, property constraints, project risks, costs, professional needs, sources, and questions that still require verification.

What is the difference between Crane Generated, Verified, Reviewed, and Assisted?

Crane Generated uses project information and available sources to create preliminary analysis. Crane Verified adds deeper automated source checking and cross-referencing. Crane Reviewed means a Crane team member has reviewed the analysis. Crane Assisted includes additional human help refining or preparing the project for its next step.

Can I share Crane reports with an architect, engineer, contractor, or city staff member?

Yes. Crane reports and handoff packages are designed to help carry project context forward. They can organize your goals, property information, documents, findings, questions, and sources for professional or agency conversations.

Professionals

Who a project may need, and when each discipline tends to be involved.

How does Crane determine which professionals I may need?

Crane evaluates the project type, property, jurisdiction, scope, complexity, documents, and likely technical requirements. It may recommend architects, residential designers, engineers, contractors, surveyors, consultants, or other specialists depending on the project.

Does every project need an architect?

No. The need for an architect depends on the project type, scope, jurisdiction, building type, and applicable professional licensing requirements. Crane should identify when architectural or design services appear likely to be useful or required.

When might I need a structural engineer?

A structural engineer may be needed when a project affects load-bearing walls, foundations, framing, structural additions, retaining walls, unusual spans, second stories, or other structural systems.

When might I need a civil engineer?

A civil engineer may be needed for grading, drainage, site utilities, public improvements, access, site development, stormwater, or other civil/site-related work.

When might I need a mechanical engineer?

Mechanical engineering may be needed for more complex HVAC systems, ventilation, exhaust, energy-related systems, commercial projects, larger additions, or projects where mechanical design goes beyond typical residential prescriptive work.

When might I need a plumbing engineer?

Plumbing engineering may be needed for complex plumbing systems, major additions, commercial projects, unusual fixture loads, water or sewer design, gas systems, or projects where plumbing calculations and engineered design are required.

When might I need an electrical engineer?

Electrical engineering may be needed for larger or more complex electrical systems, service upgrades, load calculations, commercial projects, specialty systems, or when the project exceeds typical prescriptive residential work.

When might I need a geotechnical or soils report?

A geotechnical or soils report may be needed when soil conditions, foundations, grading, slope, expansive soils, fill, retaining conditions, or jurisdictional requirements warrant further investigation. Crane should identify when this appears worth verifying.

When might I need a land surveyor?

A surveyor may be needed to verify property boundaries, easements, existing improvements, topography, building locations, setbacks, or site information needed for design and permitting.

Can Crane recommend several different professionals for one project?

Yes. Projects often require more than one discipline. Crane should identify the likely sequence of professionals and explain who may be useful first, later, or only if a specific condition applies.

Documents + Drawings

What you can give Crane, and what your project may need to produce.

What documents can I give Crane?

Depending on the project, useful documents may include surveys, site plans, floor plans, architectural drawings, structural drawings, civil drawings, mechanical drawings, plumbing drawings, electrical drawings, geotechnical reports, HOA documents, previous permits, inspection reports, photos, sketches, and related property documents.

Does Crane review architectural drawings?

Crane can perform preliminary document analysis and use uploaded drawings as project context. Crane does not replace licensed architectural, engineering, or official plan review.

What drawings might my project need?

The required drawings depend on the project. A project may involve architectural, structural, civil, mechanical, plumbing, electrical, site, landscape, or other discipline-specific drawings. Crane should identify likely document needs based on the project scope.

What is a geotechnical report?

A geotechnical report evaluates soil and site conditions that may affect foundations, grading, retaining systems, and other site or structural design decisions. It is generally prepared by a qualified geotechnical professional.

Memberships

What's free, what deeper memberships add, and why a person is sometimes involved.

Can I use Crane for free?

Yes. Crane includes a free starting experience so users can ask questions, understand a project, see preliminary possibilities, review key considerations, and begin building a project record.

What do paid memberships add?

Higher membership levels can add deeper analysis, stronger source verification, more detailed document review, revisions, visual studies, project comparisons, professional handoff tools, agency preparation, and human review or assistance depending on the plan.

Why would I pay for human review if Crane uses AI?

AI can efficiently organize and analyze large amounts of project information. Human review becomes most valuable when sources conflict, a project is complex, assumptions need closer attention, or the user wants another set of eyes before taking the project to a professional or agency.

Do I need a membership to buy a Feasibility Report?

No. Feasibility Reports are separate project purchases. Members pay a reduced member price, but a membership is never required.

What happens if I cancel?

Previously saved projects and purchased reports remain available, subject to Crane's data retention policy.

Do unused monthly reviews roll over?

No. Allowances reset at the start of each billing cycle and do not roll over unless your plan says otherwise.

Can I buy an extra review without upgrading?

Yes. Additional Document Reviews, Detailed Analyses and Visualizations can be bought individually without changing your plan.

Sources + Accuracy

Where the information comes from, and how Crane handles what it can't resolve.

Where does Crane get its information?

Crane may use official building codes, local amendments, development codes, zoning information, public property data, permit guidance, public plans, studies, programs, and other reviewed sources relevant to the project.

Does Crane use local building codes and amendments?

Yes. Where applicable, Crane may consider adopted building, residential, fire, mechanical, plumbing, electrical, energy, accessibility, and other codes along with local amendments and development regulations.

How does Crane handle conflicting information?

Crane should identify conflicts rather than silently choosing one source. Conflicting or uncertain findings can be marked for verification or human review.

Can I see the sources Crane used?

Yes. Material findings should identify the source, source type, why it matters, confidence level, and an official link when available.

Agencies + Permits

What Crane can help you prepare, and what it deliberately won't claim.

Can Crane submit permits for me?

Crane can help organize project information and prepare users for permitting or agency conversations. Crane should not claim to submit or approve permits unless that specific service is actually offered and authorized.

Can Crane help me prepare for a planning or building department meeting?

Yes. Crane can help organize the project description, property information, relevant sources, open questions, documents, and verification items into an Agency Preparation package.

Will using Crane make my permit get approved faster?

Crane does not guarantee review speed or approval. Better-organized project information may help reduce avoidable back-and-forth and make early conversations clearer.

Still not sure where to start?

Describe your property and what you're hoping to do with it. Crane will tell you what may be possible, what could affect it, and what to look at next — no account needed.

Canonical address: https://crane.base44.app/faq